Delivery Issue United States - T-Mobile

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-08-26 05:30 UTC
Incident End Time: 2025-08-26 06:11 UTC
Posted Aug 26, 2025 - 08:27 UTC

Monitoring

T-Mobile US have implemented a fix, and we're monitoring the results.
Posted Aug 26, 2025 - 06:40 UTC

Investigating

We are currently observing delivery issues towards United States - T-Mobile.

Incident Start Time: 2025-08-26 05:30 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts/Failed MT's
Posted Aug 26, 2025 - 06:00 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC).