Scheduled Maintenance Vivo Brazil Carrier.

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Mar 05, 2024 - 01:06 UTC

Investigating

Dear Customer,

Notification Type: Scheduled Maintenance Vivo Brazil Carrier.

Impact: Possible delay of SMS service.

Detail: We inform that we will have a maintenance window in conjunction with the operator Vivo Brasil. No impact on the service is expected, however, there could be delay in the delivery of messages. Therefore, we recommend keeping this notification in mind to avoid impacts on your shipments.

This maintenance will last for 6 hours
Start Time: 06/03/2024 00:00 hrs. (UTC -3)
End Time: 06/03/2024 06:00 hrs. (UTC -3)

We appreciate your patience and our apologies for any inconvenience caused.

Posted Mar 04, 2024 - 20:10 UTC

This incident affected: Messaging APIs (SMPP - US, HTTP - US) and External Connectivity (SMS - LATAM).