Site US1, US3 and US7 - Degradation

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-05-02 19:01 UTC
Incident End Time: 2023-05-02 19:37 UTC
Posted May 02, 2023 - 21:51 UTC

Investigating

We are writing to inform you that we are experiencing degradation on our US1, US3 and US7 site.

Type: Site degradation - US1, US3 and US7 Sites

Start Time: 2023-05-02 19:01 UTC

Impact: MT/MO/DR intermittent delay and connectivity issues during the Incident time period.

We will update as soon as we have more information.
Posted May 02, 2023 - 20:07 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC).