We are writing to inform you that this incident is now resolved.
Incident Start Time: 2021-11-11 01:09 UTC Incident End Time: 2021-11-10 08:50 UTC
We appreciate your patience meanwhile our team worked to resolve this issue.
Should you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com
Posted Nov 11, 2021 - 14:10 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently experiencing a degradation with our Message Search and Analytics tools on dashboard.sinch.com.
Start Time: 2021-11-11 01:09 UTC End Time: TBD
Impact: Clients may experience no results when searching for traffic submitted to our European API endpoints. Clients may also observe lower volumes when using Analytics
We appreciate your patience meanwhile we are working to resolve this issue. Should you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Nov 11, 2021 - 08:00 UTC
This incident affected: Dashboard.sinch.com (Analytics).