Performance degradation - Norway - Telia

Incident Report for Sinch

Resolved

Dear Client,

This incident has been resolved and we are observing stable performance towards Telia Norway.

Incident Start Time: 2021-12-08 21:50 UTC
Incident End Time: 2021-12-09 01:30 UTC

If you have any questions or concerns please do not hesitate to reach out to support@sinch.com

Sincerely,
Sinch

Posted Dec 09, 2021 - 04:28 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards Telia - Norway.
We are working with the operator to resolve the issue.

Incident Start Time: 2021-12-08 21:50 UTC

Impact: Clients may observe delayed or failed MTs towards Telia - Norway.

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Dec 08, 2021 - 22:50 UTC

This incident affected: External Connectivity (SMS - EMEA).