Delivery Issue Brazil - TIM Brazil

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-05-21 12:54 UTC.
Incident End Time: 2026-05-21 17:03 UTC.
Posted May 21, 2026 - 17:26 UTC

Update

We are continuing to investigate this issue.
Posted May 21, 2026 - 15:07 UTC

Investigating

We are currently observing delivery issues in TIM Brazil

Incident Start Time: 2026-05-15 12:54 UTC.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Posted May 21, 2026 - 13:27 UTC
This incident affected: External Connectivity (SMS - LATAM).