MM7 queues built within our platform were due to high traffic and have cleared now. Traffic is now processing normally. We will continue to monitor.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 2 July 2022 17:50 Hrs. Incident End Date & Time (GMT) : 3 July 2022 00:30 Hrs.
Ticket Number :: MNOC-40983 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform due to high traffic. This would potentially cause delay in delivery for Multimedia messages. We will continue to monitor and update on further improvements.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 2 July 2022 17:50 Hrs.