DI SMS 365 | Enterprise Messaging | Delay in delivery of MO & MT traffic towards tier 3 operator in United States

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Mar 31, 2022 - 20:32 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing delay in delivery towards tier 3 operator in United States.
• Some of our customers may observe potential delay in delivery of traffic towards tier 3 operator in United States.
• Support team is currently working on high priority to resolve this issue.
• Monitoring NOC will continue to follow-up and update you on the progress made.

Impact:
Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Potential Delay in delivery
DR Notification : Not Impacted
Message Manager: Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 31 March 2022 18:33 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Mar 31, 2022 - 18:45 UTC