DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 23883694
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Jun 10, 2022 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 10, 2022 - 05:00 UTC
Scheduled
3rd Party Maintenance

Services :: DI SMS 365
Ref Number :: 23883694

Start Date and Time (GMT):: 10 June 2022 05:00 Hrs.
End Date and Time (GMT) :: 10 June 2022 11:00 Hrs.
Estimated Duration: 6 Hours

Impact
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification: Potential delay in delivery
Message Manager: Not Impacted
Extranet : Not Impacted

Description:
One of our 3rd party providers will perform maintenance within their network. This maintenance is to upgrade our network devices to the latest firmware as recommended by our vendor.

This maintenance will impact one of the livelink customer circuit which connects the one of our redundant US private WAN backbone[MPLS] with livelink customer network. Since this is a redundant circuit, customers who are connecting from SDI platform via livelink may experience packet loss and high latency during the traffic failover.


If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Jun 03, 2022 - 19:03 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Enterprise).