Operator Notification - Telenor SE

Incident Report for Sinch

Resolved

Dear Clients

We are writing to inform you that traffic is back to normal towards the Telenor SE network in Sweden.

Incident Start Time: 2020-05-18 07:01 UTC
Incident Stop Time: 2020-05-18 10:08 UTC
Resolution time: 2020-05-18 10:08 UTC

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted May 18, 2020 - 11:04 UTC

Investigating

Dear Clients

We are writing to inform you that we are currently observing delivery issues towards the Telenor SE network in Sweden. We are working with the operator to solve this issue.

Incident Start Time: 2020-05-18 07:01 UTC

Impact: Clients may observe delayed or failed MTs towards Telenor SE.

We appreciate you patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted May 18, 2020 - 07:36 UTC
This incident affected: External Connectivity (SMS - EMEA).