Delivery Issue Panama - Tigo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-05-08 05:37 UTC
Incident End Time: 2025-05-08 06:34 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

Posted May 08, 2025 - 12:28 UTC

Monitoring

Performance has been restored.
We will continue to monitor and update the status accordingly.

Posted May 08, 2025 - 08:19 UTC

Investigating

We are currently observing delivery issues in Panama - Tigo.

Incident Start Time: 2025-05-08 05:37 UTC.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted May 08, 2025 - 05:52 UTC

This incident affected: External Connectivity (SMS - LATAM).