Delivery Issue Philippines - Globe

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-11-25 01:00 UTC
Incident End Time: 2023-11-25 05:20 UTC
Posted Nov 25, 2023 - 06:14 UTC

Update

We are continuing to investigate this issue.
Posted Nov 25, 2023 - 03:04 UTC

Investigating

We are currently observing delivery issues towards Philippines - Globe.

Incident Start Time: 2023-11-25 01:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 25, 2023 - 01:31 UTC
This incident affected: External Connectivity (SMS - APAC).