Queues are still declining, we will update you again once all traffic is cleared.
Posted Sep 01, 2021 - 23:49 UTC
Update
Queues are declining, We will inform you once all the traffic is cleared.
Posted Sep 01, 2021 - 19:37 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 01, 2021 - 17:22 UTC
Update
Queues are on decline now. We will inform you once all the traffic queues have cleared.
Posted Sep 01, 2021 - 16:53 UTC
Identified
Queues are on decline now. We will inform you once all the traffic queues have cleared.
Posted Sep 01, 2021 - 15:48 UTC
Investigating
Ticket Number :: MNOC-32728 Services :: DI MMS 365 – MM7
Description ::
• Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform due to high traffic. • This would potentially cause delay in delivery of Multimedia messages. • Traffic in queue is processing normally and we will provide an update on the progress made.
Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 1-Sep-2021 14:20 Hrs.