DI SMS 365 | Enterprise Messaging | 3rd Party Planned Maintenance - Multiple networks | Reference number# NA
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted May 23, 2022 - 03:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 22, 2022 - 23:01 UTC
Scheduled
3rd Party Maintenance

Services :: DI SMS 365
Ref Number :: NA

Start Date and Time (GMT):: 22-may-2022 23:00 hrs
End Date and Time (GMT) :: 23-may-2022 03:00 hrs

Impact
Mobile Terminating (MT) Traffic: Potential Delay in Delivery
Mobile Originated (MO) Traffic: Potential Delay in Delivery
DR Notification: Potential Delay in Delivery
Message Manager: Not Impacted
Extranet : Not Impacted

Description:
• One of our partners has advertised of conducting a technical maintenance during the period indicated that multiple networks in following countries:
Benin
Cameroon
Congo
CI
Eswatini
Ghana
(Areeba Guinea)
(Spacetel Guinee-Bissau)
Nigeria
Rwanda
South africa
South Sudan
Sudan
Uganda
Zambia

• Some of our customers might face Delivery degradation with inconsistent delivery times for the traffic terminating into multiple MTN networks.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted May 21, 2022 - 09:14 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Enterprise).