Degraded service - SMS Verification
Incident Report for Sinch
What happened:

Starting on 2017-02-10 at 14:00 CET, Sinch experienced problems with a heavy load on the database, which resulted on some users not being able to verify through the SMS method. The Sinch Team was able to identify and resolve the issue. The service went fully operational on 2017-02-10 at 14:44 CET. The Sinch team has taken the proper actions to avoid such issues in the future.

We sincerely apologize for any inconvenience this caused to your business.

If you have questions about this issue or anything else, please write us at

Best regards,
The Sinch Team
Posted Feb 10, 2017 - 16:07 UTC