Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : Tue Feb 07 18:37 GMT 2023 Incident End Date & Time (GMT) : Wed Feb 08 00:40 GMT 2023
We are writing to inform you that queues are due to high traffic and are reducing gradually. We are actively monitoring and update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Feb 07, 2023 - 23:30 UTC
Investigating
Ticket Number :: MNOC-45798 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : Tue Feb 07 18:37 GMT 2023