Delivery Issue UK - MO

Incident Report for Sinch

Resolved

We have identified and rectified the issue.
Please note that some messages towards Australian MO numbers may have been affected during the same period.

Impact: Clients may have experienced delayed or failed MO's to the UK and Australia.

Incident Start Time: 2022-03-28 07:39 UTC
Incident End Time: 2022-03-28 10:12 UTC

Posted Mar 28, 2022 - 11:16 UTC

Investigating

We are currently observing delivery issues towards UK MO numbers.

Incident Start Time: 2022-03-28 07:39 UTC

Impact: Clients may experience delayed or failed MO's to the UK.

We will update as soon as we have more information.

Posted Mar 28, 2022 - 09:26 UTC

This incident affected: External Connectivity (SMS - APAC, SMS - EMEA).