Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-05-19 03:17 UTC
Incident End Time: 2026-05-19 10:09 UTC
Posted May 19, 2026 - 10:36 UTC

Update

We are continuing to investigate this issue.
Posted May 19, 2026 - 08:30 UTC

Investigating

We are currently observing delivery issues in Brazil - Algar Telecom

Incident Start Time: 2026-05-19 03:17 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted May 19, 2026 - 07:04 UTC
This incident affected: External Connectivity (SMS - LATAM).