• All queues have been cleared and traffic is resumed back to normal. • Support teams will continue to monitor the traffic.
Incident Start Date & Time (GMT) : 20 January 2022 00:30 Hrs. Incident End Date & Time (GMT) : 20 January 2022 10:15 Hrs.
Posted Jan 20, 2022 - 10:21 UTC
Update
We are continuing to investigate this issue.
Posted Jan 20, 2022 - 04:35 UTC
Investigating
Ticket Number :: MNOC-36713 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 20 January 2022 00:30 Hrs.