Ticket Number :: MNOC-43561 Services:: SMSx, iSMS,
Description::
Dear Client,
We are writing to inform you that we had observed queues for MT traffic towards Verizon within our SMSx & iSMS platform. Few customers may observed a potential delay in delivery for MT traffic sending towards Verizon.
Currently all the queues have been cleared and traffic has resumed back to normal.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery towards Verizon Mobile Originated (MO) Traffic: No expected Impact DR Notification : No expected Impact
Incident Start Date & Time (GMT) : 12th October 2022 14:03 Hrs. Incident End Date & Time (GMT) : 12th October 2022 14:28 Hrs.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Oct 12, 2022 - 14:49 UTC
This incident affected: Sinch DI Services (SMS 365 Operator RoW).