Sinch Planned Maintenance - EU SMSC Upgrade

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Feb 14, 2023 - 02:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 14, 2023 - 00:01 UTC

Scheduled

Dear Client,

We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a scheduled maintenance on our SMSC at the times specified below.

During this maintenance, a clients SMPP bind will disconnect from the SMSC and will then reconnect via a new IP Address.

Please ensure you have the below IPs Whitelisted.

Type: Scheduled Maintenance - SMS
Start Time: 2023-02-14 00:00 UTC
End Time: 2023-02-14 02:00 UTC
Impact: Intermittent SMPP unbinds will be experienced during this maintenance.

FQDNs Affected:
SMS1.mblox.com
SMS5.mblox.com
SMS1.CardBoardFish.com
SMS5.CardBoardFish.com
sms-cloud-1.clxcommunications.com
sms-cloud-5.clxcommunications.com

New IP Addresses:
93.158.78.4
34.248.94.53
34.246.196.40
52.215.231.39

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.

Please contact support@sinch.com should you require further information or assistance.
Posted Feb 10, 2023 - 19:14 UTC