DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34224

Incident Report for Sinch

Resolved

Description ::

The incident has been resolved and monitoring NOC will continue to monitor the traffic.

Impact ::
Mobile Terminating (MT) Traffic: Not impacted
Mobile Originated (MO) Traffic: Not impacted
DR Notification : Not impacted
Message Manager: : Not impacted
Extranet : Not impacted

Incident End Date & Time (GMT) : 25-Oct-2021 03:00 Hrs.
Posted Oct 25, 2021 - 03:13 UTC

Investigating

Ticket Number :: MNOC-34224
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 24 October 2021 22:15 Hrs.


If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Oct 24, 2021 - 22:57 UTC
This incident affected: Sinch DI Services (MM4 (MMS 365)).