This incident has been resolved since the below time.
Incident End Time: 2024-02-26 07:24 UTC
Posted Feb 29, 2024 - 15:05 UTC
Investigating
We are writing to inform you that we are currently observing a performance degradation with our Legacy SMS API.
The performance degradation is affecting legacy API, Redhot XML, SMS, SDI and HTTP API in the the North America endpoints for the following FQDNs: ssl-xml.us.mblox.com us.sms.sdi.sinch.com us.span.api.sinch.com us.xml.api.sinch.com us1.span.api.sinch.com us2.span.api.sinch.cpm venice.api.sinch.com xml.us.mblox.com xml001.nj2.us.mblox.com xml001.qsv.us.mblox.com xml001.us.mblox.com xml001.us.mblox.com xml001.us1.us.mblox.com xml2.us.mblox.com xml3.us.mblox.com xml4.us.mblox.com xml5.us.mblox.com xml6.us.mblox.com xml7.us.mblox.com
Our engineers are currently working on resolving the issue.
Posted Feb 26, 2024 - 05:26 UTC
This incident affected: Migrated APIs (Redhot XML (mBlox), E3 (Dialogue), SMS (Legacy Sinch), HTTP API (TWW)).