Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 06 Feb 2023 21:35 Hrs. Incident Start Date & Time (GMT) : 07 Feb 2023 00:20 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Feb 07, 2023 - 00:32 UTC
Monitoring
Ticket Number :: MNOC-45777 Services:: DI MMS 365 - MMS
Description :: Our internal monitoring has alerted to an incident, where we have queues built within our platform due to high traffic. This would potentially cause delay in delivery for Multimedia messages. currently they are gradually reducing and we will update on further progress.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery
Incident Start Date & Time (GMT) : 06 Feb 2023 21:35 Hrs.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Feb 06, 2023 - 22:13 UTC
This incident affected: Sinch DI Services (MM4 (MMS 365)).