DI LTE 365 | Operator Services | Diameter Links changes seen on DRA202

Incident Report for Sinch

Resolved

Our Support groups have verified and confirmed that the incident is resolved.
Monitoring NOC will continue to monitor the traffic.

Incident Start Date & Time (GMT) 03-Jun-2021 10:50 Hrs.
Incident End Date & Time (GMT) : 03-Jun-2021 12:30 Hrs.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted Jul 03, 2021 - 13:52 UTC

Investigating

Services:: DI LTE 365

Description ::

• We have observed few changes for Diameter links on DRA202. But this might generate alarms on your end.
• There is no service impact due to redundancy.
• Our support teams are working to resolve it. We will update on the progress made.

Impact ::
DI LTE 365 : Not Impacted
Others : Not Applicable

Incident Start Date & Time (GMT) : 03-Jun-2021 10:50 Hrs.

If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Jul 03, 2021 - 12:11 UTC
This incident affected: Sinch DI Services (SMS 365 Operator RoW).