BR Sites degradation

Incident Report for Sinch

Resolved

This incident has been resolved.
Posted Oct 24, 2023 - 20:45 UTC

Investigating

We are writing to inform you that we are experiencing a performance degradation on our BR sites.

Start time: 2023-10-24 19:20 UTC

Impact: MT/MO/DR intermittent delay and connectivity issues during the Incident time period.
Please contact support if you have any questions.
Posted Oct 24, 2023 - 19:36 UTC
This incident affected: External Connectivity (SMS - LATAM) and Messaging APIs (SMPP - BR, HTTP - BR, REST - BR).