DI SMS 365 | Enterprise Messaging | Delay in delivery of DR traffic towards AT&T Mobility in United States.
Incident Report for Sinch
Resolved
This incident has been resolved .

Incident Start Date & Time (GMT) : 21 Oct 2021 19:25 Hrs.
Incident End Date & Time (GMT) : 21 Oct 2021 20:35 Hrs.
Posted Oct 21, 2021 - 21:18 UTC
Monitoring
we observed potential delay in delivery of DR traffic with AT&T Mobility due to high traffic.
The traffic has resumed back to normal, we will monitor further.
Posted Oct 21, 2021 - 21:04 UTC
Investigating
Ticket Number :: NA
Services:: DI SMS 365

Description ::

• Sinch DI Monitoring NOC is currently observing delivery issue with AT&T Mobility in United States.
• Some of our customers may observe potential delay in delivery of DR traffic bound towards the same.
• Sinch DI Support team is currently working on high priority to resolve this issue.
• Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::

Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Potential Delay in delivery


Incident Start Date & Time (GMT) : 21 Oct 2021 19:25 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Oct 21, 2021 - 20:23 UTC