Delivery Issue Mexico - AT&T

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-07-28 06:22 UTC
Incident End Time: 2026-07-28 09:00 UTC
Posted Jul 28, 2026 - 11:40 UTC

Monitoring

We can observe that performance is restored.

Incident Restoration Time: 2026-07-28 09:00 UTC

We will continue to monitor for any further disturbances.
Posted Jul 28, 2026 - 10:01 UTC

Investigating

We are currently observing delivery issues in Mexico - AT&T.

Incident Start Time: 2026-07-28 06:22 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 28, 2026 - 08:25 UTC
This incident affected: External Connectivity (SMS - LATAM).