Delivery Issue US - T-Mobile

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-08-10 15:59 UTC
Incident End Time: 2023-08-10 19:25 UTC

Posted Aug 10, 2023 - 21:19 UTC

Monitoring

We are currently monitoring this issue.

Posted Aug 10, 2023 - 18:43 UTC

Update

We are continuing to investigate this issue.

Posted Aug 10, 2023 - 17:15 UTC

Investigating

We are currently observing delivery issues towards US - T-mobile

Incident Start Time: 2023-08-10 15:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Aug 10, 2023 - 16:19 UTC

This incident affected: Sinch DI Services (SMS 365 Operator US) and External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC).