We are writing to inform you that queues have been processed.
Incident Start Date & Time (GMT) : 23 March 2022 21:15 Hrs. Incident End Date & Time (GMT) : 25 March 2022 10:15 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com
Posted Mar 25, 2022 - 10:19 UTC
Update
The queues are due to high traffic and are reducing gradually.
Posted Mar 25, 2022 - 09:09 UTC
Update
The queues are due to high traffic and are reducing gradually.
We will update on further progress.
Posted Mar 25, 2022 - 01:06 UTC
Update
The queues are due to high traffic and are reducing gradually.
We will update on further progress.
Posted Mar 24, 2022 - 22:40 UTC
Update
The queues are due to high traffic and are reducing gradually.
We will update on further progress.
Posted Mar 24, 2022 - 20:52 UTC
Update
The queues are due to high traffic and are reducing gradually.
We will update on further progress.
Posted Mar 24, 2022 - 18:39 UTC
Update
The queues are due to high traffic and are reducing gradually. We will update on further progress.
Posted Mar 24, 2022 - 15:41 UTC
Update
The queues are due to high traffic and are reducing gradually. We will update on further progress.
Posted Mar 24, 2022 - 07:41 UTC
Update
The queues are due to high traffic and are reducing gradually. We will update on further progress.
Posted Mar 24, 2022 - 04:23 UTC
Update
The queues are due to high traffic and are reducing gradually. We will update on further progress.
Posted Mar 24, 2022 - 02:29 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 24, 2022 - 01:03 UTC
Identified
The issue has been identified and NOC team is monitoring the MM7 queues.
Posted Mar 23, 2022 - 23:29 UTC
Investigating
Ticket Number ::MNOC-38491 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 23 March 2022 21:15 Hrs.