Sinch Operator Notification - US Cellular

Incident Report for Sinch

Resolved

This incident has been resolved by the operator.

Incident start time: 2020-11-30 14:00 UTC
Incident end time: 2020-11-30 23:00 UTC
Posted Dec 01, 2020 - 13:18 UTC

Update

We are continuing to investigate this issue.
Posted Nov 30, 2020 - 20:38 UTC

Update

We are continuing to investigate this issue.
Posted Nov 30, 2020 - 19:53 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards towards US Cellular.

Incident start time: 2020-11-30 14:00 UTC

Impact: Clients may experience delayed MT/DRs towards US Cellular .

We appreciate your patience and apologize for any inconvenience experienced while we are working with the operator to resolve this issue.
Posted Nov 30, 2020 - 17:40 UTC
This incident affected: External Connectivity (SMS - US - ShortCode).