Delivery Issue Chile - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-10-03 10:35 UTC
Incident End Time: 2024-10-03 15:40 UTC

Posted Oct 03, 2024 - 17:17 UTC

Update

We are continuing to investigate this issue.

Posted Oct 03, 2024 - 14:01 UTC

Investigating

We are currently observing delivery issues in Chile - Claro.

Incident Start Time: 2024-10-03 10:35 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Oct 03, 2024 - 11:03 UTC

This incident affected: External Connectivity (SMS - LATAM).