We are writing to inform you that the performance degradation for our V-SMS service towards Canada is resolved.
Incident Start Time: 2021-06-30 22:03 UTC Incident End Time: 2021-06-30 23:00 UTC
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jul 01, 2021 - 10:29 UTC
Investigating
Dear Client, We are writing to inform you that we are currently observing performance degradation for our V-SMS service towards Canada. The matter is currently being investigated with our supplier.
Start Time: 2021-06-30 22:03 UTC
Impact: Clients may experience failed or delayed V-SMS traffic to Canada.
We appreciate your patience while this is being investigated.
If you have any questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jun 30, 2021 - 22:45 UTC
This incident affected: Verification (SMS Verification).