We are writing to inform you that this incident is resolved.
Start time: 08:48 UTC End Time: 09:24 UTC
Impact: None due to redundancy.
In case you need further information, please contact technical support at support@sinch.com.
Sincerely, Sinch
Posted Sep 29, 2021 - 08:10 UTC
Monitoring
Dear Client,
We are writing to inform you that we have identified the issue and are now monitoring stable results.
Start time: 08:48 UTC End Time: 09:24 UTC
Impact: None due to redundancy.
In case you need further information, please contact technical support at support@sinch.com.
Sincerely, Sinch
Posted Sep 28, 2021 - 10:01 UTC
Investigating
Dear Client,
We are writing to inform you that we are investigating a potential network issue at one of our US sites. More information will follow.
Start Time: 2021-09-28 08:48 UTC.
We appreciate your patience and apologize for any inconvenience experienced while this is being worked on. In case you need further information, please contact technical support at support@sinch.com.