Delivery Issue Singapore - Singtel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-10-19 09:40 UTC
Incident End Time: 2023-10-19 20:22 UTC

Posted Oct 20, 2023 - 01:02 UTC

Monitoring

A fix has been implemented on Singtel's side and we are seeing improvements. We will continue to monitor the results and update accordingly.

Posted Oct 19, 2023 - 20:22 UTC

Update

We are continuing to investigate this issue.

Posted Oct 19, 2023 - 17:08 UTC

Investigating

We are currently observing delivery issues towards Singapore - Singtel

Incident Start Time: 2023-10-19 09:40 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Oct 19, 2023 - 14:45 UTC

This incident affected: External Connectivity (SMS - APAC).