We are writing to inform you that the operator has resolved this incident and we are observing normalised traffic towards Sprint US.
Incident start time: 2020-08-23 21:46 UTC Incident end time: 2020-08-24 00:09 UTC
Please contact support@sinch.com should you require further information or assistance
Posted Aug 24, 2020 - 01:40 UTC
Investigating
Dear Client,
We are writing to inform you that we are observing delivery issues towards Sprint US. Impact: A portion of messages sent towards the Sprint network are currently failing to deliver.
Incident start time: 2020-08-23 21:46 UTC
We appreciate your patience and apologise for any inconvenience experienced while we are working with the operator to resolve this issue.
Please contact support@sinch.com should you require further information or assistance.
Posted Aug 23, 2020 - 22:28 UTC
This incident affected: External Connectivity (SMS - US - ShortCode).