Sinch Core Voice Calling Services (Americas region) will be undergoing maintenance to include support for:
- routing and media handling updates on the call routing platform, including media redirect headers - AMR-WB codec for re-INVITEs to prepare for full support of AMR-WB - improvements for media quality reporting and visibility
Sinch is taking precautions to prevent service impacts, but note that the scheduled work may result in a brief interruption with your service. This is being sent as a courtesy notice in the event that you experience issues that extend beyond the maintenance window.
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise accordingly. Please contact support@sinch.com for further information.
Posted Oct 21, 2026 - 03:17 UTC
This scheduled maintenance affects: Voice (Phone Calling (PSTN), SIP Trunk).