Delivery Issue Phillipines - Globe Telecom

Incident Report for Sinch

Resolved

This incident has now been resolved.

Incident Start Time: 2023-02-27 07:52 UTC
Incident Rectifying time: 2023-02-27 10:30 UTC

Posted Feb 28, 2023 - 03:10 UTC

Update

We are continuing to monitor for any further issues.

Posted Feb 27, 2023 - 18:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Incident Start Time: 2023-02-27 07:52 UTC
Incident Rectifying time: 2023-02-27 10:30 UTC

Posted Feb 27, 2023 - 11:18 UTC

Update

We are continuing to investigate this issue.

Posted Feb 27, 2023 - 08:56 UTC

Investigating

We are currently observing delivery issues towards Philippines - Globe Telecom

Incident Start Time: 2023-02-27 07:52 UTC

We will update as soon as we have more information.

Posted Feb 27, 2023 - 08:51 UTC

This incident affected: External Connectivity (SMS - APAC).