Delivery Issue Telefonica - Mexico

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-03-28 17:39 UTC.
Incident End Time: 2025-03-29 00:24 UTC.
Posted Mar 29, 2025 - 01:12 UTC

Update

We are continuing to investigate this issue.
Posted Mar 28, 2025 - 19:06 UTC

Investigating

We are currently observing delivery issues in Telefonica - Mexico.

Incident Start Time: 2025-03-28 17:39 UTC.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 28, 2025 - 17:59 UTC
This incident affected: External Connectivity (SMS - LATAM).