Delivery Issue Mexico - Telcel

Incident Report for Sinch

Resolved

The incident has been resolved.

Incident Start Time: 2022-02-25 07:08 UTC
Incident End Time: 2022-02-25 08:45 UTC
Posted Feb 25, 2022 - 12:31 UTC

Investigating

We are currently observing delivery issues towards Mexico - Telcel.

Incident Start Time: 2022-02-25 07.08 UTC

Impact: Customers may experience Delayed MT's or Late Delivery Receipt

We will update as soon as we have more information.
Posted Feb 25, 2022 - 07:39 UTC
This incident affected: External Connectivity (SMS - LATAM).