We had network congestion issue towards Vodafone Egypt destination. Now issue has been resolved and we can see messages are getting delivered successfully.
Incident Start Date & Time (GMT) : 14 Jan 2022 11:00 Hrs. Incident End Date & Time (GMT) : 14 Jan 2022 16:00 Hrs.
Posted Jan 14, 2022 - 16:24 UTC
Update
We are continuing to investigate this issue.
Posted Jan 14, 2022 - 16:02 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery towards Vodafone in Egypt. • Some of our customers may observe potential delay in delivery of MT and DLR traffic towards Vodafone Egypt in Egypt. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery. Mobile Originated (MO) Traffic: No expected impact. DR Notification : Potential delay in delivery. Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 14 Jan 2022 11:00 Hrs.