Post-Incident Notification - RTCx Services - US

Incident Report for Sinch

Resolved

We experienced an issue causing degradation for RTCx services in the US region.

The issue was identified and a fix deployed to resolve the issue

Incident Start Time: 2026-10-01 8:00 UTC
Incident End Time: 2026-05-06 9:36 UTC

Impact: Some traffic could have been delayed and/or rejected

If you have any questions, please contact support@sinch.com
Posted Oct 01, 2026 - 06:00 UTC