The mobile number porting requests for Belgium numbers is now resolved.
Incident End Date & Time (GMT) : 22 July 2024 02:51 Hrs.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Jul 22, 2024 - 18:50 UTC
Investigating
Ticket Number: MNOC-54572 Service: iSMS
Description:
We regret to inform you that our Mobile Number Portability (MNP) provider is currently experiencing an outage. This outage is affecting the processing of mobile number porting requests for Belgium numbers.
Our team is actively working with the provider to resolve this issue as quickly as possible. We will update once the further information is available from the provider.
Impact :: Mobile Terminating (MT) Traffic: Not impacted Mobile Originated (MO) Traffic: Not impacted DR Notification : Not impacted Report Manager Access : Not impacted Report Manager Statistics : Not impacted MNP: Potential Impact for Belgium numbers
Incident Start Date & Time (GMT) : 19 July 2024 11:33 Hrs.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Jul 19, 2024 - 12:38 UTC
This incident affected: Sinch DI Services (International SMS 365).