Incident Start Time: 2020-06-12 14:00 UTC Incident End Time: 2020-06-12 17:52 UTC
Posted Jun 12, 2020 - 20:30 UTC
Update
We are continuing to monitor for any further issues.
Posted Jun 12, 2020 - 19:56 UTC
Monitoring
We are writing to inform you that we have monitored a considerable improvement in traffic towards Orange (Mobistar) Belgium since 17:52 PM UTC, we are still monitoring for stability.
We appreciate your patience while this is being worked on. If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.
Posted Jun 12, 2020 - 19:28 UTC
Investigating
We are writing to inform you that we are currently observing issues towards Orange (Mobistar) network in Belgium, clients may observe delayed or rejected MT and MO traffic for this network.
Incident Start Time: 2020-06-12 14:00 UTC
Impact MT: Clients may experience delayed or rejected MTs Impact MO: Clients may experience delayed or rejected MOs
We appreciate your patience while this is being worked on. If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.
Posted Jun 12, 2020 - 15:34 UTC
This incident affected: External Connectivity (SMS - EMEA).