Our engineers have resolved the issue affecting our CCP (Cloud customer portal, Dashboard.sinch.com).
Impact: Clients may have experienced delayed data in Analytics and Message Search.
Start Time: 2021-02-08 09:00 UTC End Time: 2021-02-10 02:10 UTC
We apologize for the inconvenience and thank you for your patience while we worked to restore service. If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Feb 10, 2021 - 12:07 UTC
Investigating
Dear Client,
We are currently observing a service degradation of our CCP (Cloud customer portal, Dashboard.sinch.com) causing a delay in importing statistics to Analytics and Message Search.
Impact: Clients may experience delayed data in Analytics and Message Search
Start Time: 2021-02-08 09:00 UTC
We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Feb 08, 2021 - 12:11 UTC
This incident affected: Dashboard.sinch.com (Analytics).