Operator Notification - Verizon US
Incident Report for Sinch
Resolved
Dear Clients,

The connectivity towards Verizon has been restored and we are able to see normalized traffic behavior.

Start Time: 2021-03-27 15:15 UTC
End Time: 2021-03-27 15:52 UTC

Please contact support@sinch.com should you require further information or assistance.
Posted Mar 27, 2021 - 16:09 UTC
Investigating
Dear Clients,

We are experiencing connectivity issues towards Verizon from one of our sites.

Start Time: 2021-03-27 15:15 UTC

Impact: Clients may experience short code MT and MO delays on a subset of their traffic towards Verizon US on SMS and MMS.

We appreciate your patience while we worked with our provider to resolve this issue.

Please contact support@sinch.com should you require further information or assistance.
Posted Mar 27, 2021 - 15:44 UTC
This incident affected: Connectivity by region (SMS - US - ShortCode, MMS - US).