We are writing to inform you that we are continuing to see stability and the expected performance for the traffic Telcel MX. We will keep monitoring the traffic.
Incident Start Time: 2021-05-11 07:18 UTC Incident End Time: 2021-05-11 08:18 UTC
We appreciate your patience while we worked with the operator to resolve this issue. If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.
Posted May 11, 2021 - 09:04 UTC
Investigating
Dear client,
We are writing to inform you that we are observing delivery issues towards Telcel MX.
Incident Start Time: 2021-05-11 07:18 UTC
Impact: Clients may experience delivery issues towards Telcel MX.
We appreciate your patience and we apologize for any inconvenience experienced. Please contact support@sinch.com should you require further information or assistance.
Posted May 11, 2021 - 07:44 UTC
This incident affected: External Connectivity (SMS - LATAM).