DI E-Mail 365 | Enterprise Messaging | 3rd Party Application Maintenance | Ref Number# 1822421 || Postponed

Scheduled Maintenance Report for Sinch

Completed

Maintenance has been postponed & the new date will be announced, as soon as the information becomes available.
Posted Mar 09, 2022 - 18:33 UTC

Scheduled

3rd Party Maintenance

Services : DI E-Mail 365
Ref Number : 1822421

Start Date and Time (GMT) : 12-March-2022 09:00 Hrs GMT
End Date and Time (GMT) : 12-March-2022 15:00 Hrs GMT

Impact :
E-Mail traffic : Service unavailable during first 2 hours & Intermittent interruptions are expected to occur during rest of scheduled time window.

Description :
Dear Customer,
This maintenance information is important to you and therefore, we recommend read & consuming it carefully.
Digital Interconnect’s partner would be executing a significant maintenance activity on 12 March 2022. This significant maintenance activity is a proactive work executed for optimizing availability of the service offered. During the advertised maintenance window, customers should expect the following:
(i) Intermittent interruption to the DI E-Mail 365 service.
(ii) Delay in delivery of email messages sent to DI E-Mail 365 service.
(iv) Services should return to normal after completion of maintenance as per advertised time window.

Digital Interconnect’s recommendation to Customers:
We recommend scheduling your campaign traffic & high volumes of messages after the first two hours of advertised maintenance time window (i.e. after 11:00 GMT). This is to prevent adverse impact to your traffic and ensure a seamless service is offered during your major campaigns & high-volume traffic situations.

Should you need clarification and (OR) additional information, please do not hesitate to contact essupport.digitalinterconnect@sinch.com.
Posted Mar 02, 2022 - 16:09 UTC
This scheduled maintenance affected: Sinch DI Services (E-mail 365).