All queues have been cleared and traffic is resumed back to normal. We will continue to monitor the traffic.
Incident Start Date & Time (GMT) : 17-Oct-2022 16:00 Hrs. Incident End Date & Time (GMT) : 18-Oct-2022 02:30 Hrs.
Posted Oct 18, 2022 - 02:34 UTC
Update
All queues have been cleared and traffic is resumed back to normal. We will continue to monitor the traffic.
Incident Start Date & Time (GMT) : 17-Oct-2022 16:00 Hrs. Incident End Date & Time (GMT) : 18-Oct-2022 02:30 Hrs.
Posted Oct 18, 2022 - 02:33 UTC
Identified
MM7 queues built within our platform are due to high traffic and are gradually decreasing. We will continue to monitor and update on further improvements.
Posted Oct 17, 2022 - 20:18 UTC
Investigating
Ticket Number : : MNOC-43663 Services :: DI MMS 365 – MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
We will update on further improvements.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery
Incident Start Date & Time (GMT) : 17-Oct-2022 16:00 Hrs.