Extended || Enterprise Messaging | System Maintenance | PCR Number #PSD-9680

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted May 25, 2022 - 13:42 UTC

Update

The scheduled maintenance is extended till 13:30 UTC.

Stop time: 2022-05-25 13:30 UTC

Posted May 25, 2022 - 11:49 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 25, 2022 - 10:17 UTC

Scheduled

Dear Client,

We will be performing a ticket system maintenance.

Affected system: https://jira.digitalinterconnect.com/servicedesk/customer/portal/

After the upgrade, the URL will be changed to https://tickets.sinch.com and portal users will be required to reset their passwords.

Start time: 2022-05-25 10:00 UTC
Stop time: 2022-05-25 12:00 UTC

Impact: Ticket portal may be unavailable during the maintenance.

Emails to essupport.digitalinterconnect@sinch.com may be delayed.

Please call the support number in case of a high priority issue during the maintenance window

Posted May 25, 2022 - 10:16 UTC